Introduction
Welcome to Ascend Client Growth, a division of Salt and Sage Consult, LLC, headquartered in Washington State. These Terms and Conditions outline the framework for using our digital marketing services and establish the terms under which we offer them. While our primary focus is on delivering comprehensive digital marketing solutions, we also offer additional services such as bookkeeping, which are separate and distinct from our main offerings but designed to support the overall management and growth of your business.
Services Offered
Ascend Client Growth offers a broad array of digital marketing services tailored to enhance the digital presence and operational efficiency of small to medium-sized businesses. Our services are designed to support the growth and sustainability of your business without specifying the detailed methods used, ensuring a competitive edge is maintained.
These services are provided with the understanding that specific strategies and tools used are proprietary and confidential to Ascend Client Growth. Details on the execution of these services are shared with clients on a need-to-know basis to ensure effectiveness and protect business strategies.
Payment Terms
Services are billed on a monthly basis, with the first month's fee payable in advance upon signing the agreement. Each agreement automatically renews each month. No refunds or credits for cancellations or unsatisfactory services are offered, but we will attempt to make reasonable accommodations to address service concerns.
Client Responsibilities
Clients are expected to cover any additional costs related to their services, such as branding materials and software required for service execution. Clients must also provide necessary access to their digital assets and any other required information or materials to enable effective service delivery.
Adjustments to Service Offerings
We reserve the right to adjust our service packages to better fit the specific needs of your business model and structure. Any changes will be made fairly and with prior notification to ensure continued service effectiveness and client satisfaction.
Independence from Third Parties
Ascend Client Growth operates independently from any third parties such as influencers, partners, or other businesses. We are not liable for any third-party actions or services.
Non-disparagement and Confidentiality
Clients agree not to publicly disparage or disclose confidential information about Ascend Client Growth on social media or any other public platforms. This includes any information about business practices, service details, and internal processes.
Cooperation
Successful service delivery depends on the client's cooperation in providing timely access to necessary materials, passwords, and information.
Intellectual Property
Clients retain ownership of all original content produced, except where rights are granted to third parties under specific contract terms. All third-party agreements, particularly with influencers, must be independently negotiated regarding content ownership.
Amendments to Terms
Ascend Client Growth reserves the right to modify these Terms and Conditions at any time. Continued use of our services following any such changes constitutes acceptance of the new Terms.
Dispute Resolution
Any disputes arising under these Terms will be resolved through mediation in the State of Washington, with both parties engaging in good faith to reach a resolution.
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